Account Terms

Membership Eligibility

• Only natural or legal persons capable of entering into a legally binding contract under the Indian Contract Act, 1872 can create an account.
• Individuals declared incompetent to contract (such as un-discharged insolvents) are not eligible.
• Minors (under 18 years old):
  • May only use the Platform with parental/guardian consent and supervision.
  • Any transactions must be completed by their guardian or parent.
• Misteretec may terminate or suspend accounts if it discovers that a user is under 18 years old and using the account independently.

Account Registration and Obligations

• You must provide accurate, complete, and up-to-date information at the time of registration.
• False, outdated, or misleading details may result in suspension, restriction, or termination of your account.
• Your mobile number and email ID are treated as your primary identifiers.
• It is your responsibility to:
  • Keep your contact details current.
  • Immediately update any change in phone number/email.
  • Maintain the confidentiality of your username and password.

Responsibility of Account Holder

• You are solely responsible for all activities carried out under your account, whether by you or by someone else using your credentials.
• If you share your account or allow others to access it, you remain fully responsible for:
  • Any orders placed,
  • Misuse of account,
  • Consequences arising from unauthorized access.
• Misteretec is not liable for misuse of your account if you:
  • Fail to secure your password, or
  • Fail to update your contact information.

Account Security

• You must immediately notify Misteretec in case of:
  • Unauthorized use of your account,
  • Security breach,
  • Suspicious activity.
• Misteretec reserves the right to:
  • Request additional verification (e.g., ID proof),
  • Suspend your account temporarily during investigation,
  • Permanently terminate accounts involved in fraud, impersonation, or unlawful activity.

Termination and Suspension of Account

• Misteretec may suspend, block, or delete your account in case of:
  • Breach of Terms of Use,
  • Use of false or misleading information,
  • Illegal or fraudulent transactions,
  • Abusive or harmful activity on the Platform.
• Users can voluntarily close their accounts by contacting Misteretec’s support team.
• Misteretec reserves the right to retain certain user information as required under law, even after account closure.