About Us

MisterETec is an e-commerce platform designed to connect buyers and sellers across India, offering a seamless and secure environment for transactions. We are committed to providing a diverse range of products, from electronics to fashion, home essentials to lifestyle goods, ensuring that our customers find exactly what they need at competitive prices.

Our platform, accessible via www.misteretec.com, including our mobile site and application, is built to deliver convenience, reliability, and trust. We strive to empower small and medium-sized businesses by providing them a platform to reach a wider audience while ensuring buyers enjoy a hassle-free shopping experience.

Our Mission

At MisterETec, our mission is to redefine online shopping in India by:

• Offering a wide variety of high-quality products from trusted sellers.
• Ensuring a user-friendly platform with secure payment and delivery options.
• Promoting fair and transparent transactions between buyers and sellers.
• Supporting local businesses and fostering economic growth.

Our Values

• Customer Satisfaction: We prioritize our customers by offering exceptional support, easy returns, and a buyer protection program to ensure a risk-free shopping experience.
• Trust and Transparency: We maintain clear policies and secure processes to build trust with our users.
• Innovation: We continuously improve our platform to enhance user experience and stay ahead in the ever-evolving e-commerce landscape.
• Community: We believe in empowering sellers and buyers alike, creating a vibrant community that thrives on mutual respect and collaboration.

What We Offer

MisterETec is more than just a marketplace; it’s a platform that brings convenience and choice to your fingertips. Our key offerings include:

• Diverse Product Range: From gadgets to apparel, home decor to personal care, we have it all.
• Secure Transactions: Partnered with trusted payment gateways for safe and reliable payments.
• Buyer Protection: Our Buyer Protection Program ensures that your purchases are safeguarded against issues like defective products or non-delivery.
• Support for Sellers: We provide tools and resources for sellers to grow their businesses and reach a larger customer base.

Our Commitment to Compliance

MisterETec operates in full compliance with the laws of India, including the Information Technology Act, 2000, and the Consumer Protection (E-Commerce) Rules, 2020. We are dedicated to maintaining a secure and lawful platform, ensuring that all transactions adhere to applicable regulations, including GST compliance for business purchases.

Why Choose MisterETec?

• Quality Assurance: We partner with verified sellers to ensure that you receive genuine and high-quality products.
• Customer Support: Our dedicated support team is available to assist you via phone at +919220875551 (Mon–Sat, 9:00 AM – 6:00 PM) or through our help center at www.misteretec.com/helpcentre.
• Community Focus: We empower local sellers and promote sustainable shopping practices to support economic growth in India.

Contact Us

We’re here to make your shopping experience exceptional. If you have any questions, feedback, or concerns, please reach out to us:

MisterETec

Email: support@misteretec.com

Phone: +919220875551 (Mon - Sat, 9:00 AM - 6:00 PM)

Address: Vill Post Reoli, Rewali, Reoli, Salempur Deori, Deoria, Uttar Pradesh, 274602, India

Additional Office: Block B, Pochanpur Colony, Dwarka, New Delhi, Delhi, 110077, India

Visit our help center: www.misteretec.com/helpcentre

Thank you for choosing MisterETec. We look forward to serving you!