Privacy Policy

Effective Date: March 5, 2026 | Last Updated: March 5, 2026

At MisterETec ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website misteretec.com or make a purchase. By using our website, you agree to the practices described in this policy.

1. Information We Collect

Personal Information: When you create an account, place an order, or contact us, we may collect your name, email address, phone number, shipping and billing address, and payment details.

Automatically Collected Information: We automatically collect certain information when you visit our website, including your IP address, browser type, device type, operating system, referring URLs, pages viewed, and time spent on the site.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders, including shipping and payment processing. To create and manage your customer account. To communicate with you about your orders, promotions, and updates. To improve our website, products, and customer service. To detect, prevent, and address fraud or security issues. To comply with legal obligations and enforce our terms.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party companies that assist us in operating our website, processing payments (such as Razorpay), shipping orders (such as Delhivery), and conducting business operations. These providers have access to your information only to perform specific tasks on our behalf.

Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, safety, or property.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmission, secure payment processing through certified payment gateways, regular security audits and vulnerability assessments, and access controls to limit data access to authorized personnel only. However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you. Correction: You may request that we correct any inaccurate or incomplete information. Deletion: You may request that we delete your personal information, subject to legal obligations. Opt-Out: You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise any of these rights, please contact us at support@misteretec.com.

6. Cookies Policy

Our website uses cookies to improve functionality and user experience. Types of cookies we use include: Essential cookies required for website operation, analytics cookies to understand how visitors interact with our site, and preference cookies to remember your settings and choices. You can disable cookies through your browser settings, but some features of our website may not function properly without them. For more details, please see our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order-related data is retained for a minimum of 8 years as required by Indian tax and commerce regulations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

MisterETec
1st Floor, Right Side - H, Pochanpur, Najafgarh, Pochanpur
New Delhi, Delhi 110077, India
Email: support@misteretec.com
Phone: +91-9220875551