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We’re here to help with orders, products, or any questions — just reach out!
Phone: (+91)9220875551
Email: support@misteretec.com
Free standard shipping on all orders above
₹200
Address: Block B, Pochanpur Colony, Dwarka, New Delhi – 110075, India
24/7 Customer Support
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Common Queries
Frequently Asked Questions
Here are some of the most common questions our customers ask. If you don’t find your answer, feel free to contact our support team.
Yes, you will receive the exact same product shown in the images. All product photos on our website are original and represent the actual product quality.
We accept secure payments via credit/debit cards, UPI, net banking, and cash on delivery (COD) in selected locations.
Orders are usually delivered within 3–7 working days depending on your location. You can track your order in the “My Account → Order History” section.
Yes, we provide free standard shipping on all orders above ₹400.
You can request a return within 7 days of delivery by going to “My Account → Returns” or by contacting our support team. Refunds are processed as per our return policy.
You can view and download your invoice from the “My Account → Order History” section.
Yes, selected products come with a manufacturer’s warranty. Warranty details are mentioned on each product page.
You can reach us 24/7 via email at support@misteretec.com or call us at +91 92208 75551.